HARIANI, C. A.; ABU, I.; PERMATASARI, I. Analisis Kualitas Pelayanan Terhadap Kepuasan Pelanggan Pada PDAM Tirta Kencana Kota Samarinda. Educational Studies: Conference Series, [S. l.], v. 5, n. 1, p. 128–133, 2025. Disponível em: https://jurnal.fkip.unmul.ac.id/index.php/escs/article/view/5933. Acesso em: 23 jan. 2026.